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  1. #42651
    Moderator Asherdelampyr's Avatar
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    Quote Originally Posted by Bodom View Post
    I usually use remote desktop as a last resort when I can't get out of band access to a router. Having to walk someone through consoling into a router can be painful sometimes.

    Luckily I don't have to do that kind of troubleshooting a whole lot. God bless being in a Tier 2 position.
    the differences between network and end user. All my troubles are end users (Customers even), if I wasn't working from home I would go back to helpdesk. but I make as much as I did as L2, and I don't have to wear pants.
    course, in MD they actually pay L2s better, so it probably wouldn't be a step up for you.


    Opportunity is often missed because it shows up in overalls, looking like work.
     

  2. #42652
    Black Ninja Moderator Bodom's Avatar
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    Quote Originally Posted by Asherdelampyr View Post
    the differences between network and end user. All my troubles are end users (Customers even), if I wasn't working from home I would go back to helpdesk. but I make as much as I did as L2, and I don't have to wear pants.
    course, in MD they actually pay L2s better, so it probably wouldn't be a step up for you.
    I don't any work on our core, but I'm technically network and end users. Though in my department end users equates to a hotel lol.

    But I can't see myself doing help desk work. Rather stick with networks.
    I'd rather have nothing than have a lie.

  3. #42653
    Moderator Asherdelampyr's Avatar
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    Quote Originally Posted by Bodom View Post
    I don't any work on our core, but I'm technically network and end users. Though in my department end users equates to a hotel lol.

    But I can't see myself doing help desk work. Rather stick with networks.
    I deal with actual customers now, like the 88 year old lady that wants me to install a "Browser" because she heard you need one of those things to get online.
    and even after that? Still not as stupid as the techs I used to walk through repairing ATMs


    Opportunity is often missed because it shows up in overalls, looking like work.
     

  4. #42654
    Black Ninja Moderator Bodom's Avatar
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    Quote Originally Posted by Asherdelampyr View Post
    I deal with actual customers now, like the 88 year old lady that wants me to install a "Browser" because she heard you need one of those things to get online.
    and even after that? Still not as stupid as the techs I used to walk through repairing ATMs
    I would lose my mind.

    And there's nothing worse than a field tech that doesn't know how to listen.
    I'd rather have nothing than have a lie.

  5. #42655
    Moderator Asherdelampyr's Avatar
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    Quote Originally Posted by Bodom View Post
    I would lose my mind.

    And there's nothing worse than a field tech that doesn't know how to listen.
    Yeah, that's why I'm happy to be doing chat only. now I don't have to actually talk to them. by the time I get the user, I have full control of their system.


    Opportunity is often missed because it shows up in overalls, looking like work.
     

  6. #42656
    Black Ninja Moderator Bodom's Avatar
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    I need this inside me.

    I'd rather have nothing than have a lie.

  7. #42657
    Moderator Robstar's Avatar
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    Quote Originally Posted by Bodom View Post
    I need this inside me.
    Those words bring back such bittersweet memories :'(

  8. #42658
    Black Ninja! K2Jelly's Avatar
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    I have got to learn to stop giving people the benefit of the doubt. -_-

     

  9. #42659
    Moderator Robstar's Avatar
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    Shame on anyone who accepted that friend request! LOL Oh well it was a nice distraction for 5 seconds, on with our normal lives

  10. #42660
    Moderator Robstar's Avatar
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    Just got some awesome tour news! Stoked!

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